When Crosby Volkswagen first opened in April 1966, our founder Gordon Crosby was sure of one thing: your business keeps us in business. As a family owned and operated business, that is something we have never forgotten. At The Crosby Auto Group, you can be assured that your happiness and satisfaction are more important than the profit made on a single transaction.
Our Vision
We demonstrate our values daily in the way we interact with one another and with our customers. Our goal in dealing with our clients is to treat them in a manner that we would like to be treated ourselves. Our greatest asset as a company is our people. In order to provide our clients with the experience they deserve, our employees must not only be committed to our vision but must also work cohesively as a team. They need to feel pride and satisfaction in what they do and in the part they play in our success.
Our Mission
Our objective is to offer exceptional service within the automotive retailing and service industries. We strive to create a straightforward, friendly, and welcoming environment for our customers. Customers will be treated with respect, honesty, and integrity. Problems may arise, but we overcome them through open communication and outstanding service. We aim to be a premium and progressive automotive dealership.
I recently purchased a 2016 GTI from the team at Crosby VW and my experience was great. I am so happy with the car. I don't live in Kitchener and they were easy to deal with over a distance.
I recently purchased a 2016 GTI from the team at Crosby VW and my experience was great. I am so happy with the car. I don't live in Kitchener and they were easy to deal with over a distance.